Terms and Conditions

THE AGREEMENT: By signing this agreement, you and we have entered into a legally binding agreement in which we agree to supply and install the goods specified on this order form and you agree to pay the total price specified on this order form, subject to the terms set out below.

  • You acknowledge that you have examined the floor plan and drawings on this order form carefully and that we will supply only the units and accessories specified on the drawings.
  • You acknowledge that the drawings are not to scale and that reasonable adjustments to the dimensions may be made. Variation of Drawings – During the survey process, we aim to ensure that the goods you’ve ordered fit within the confines of your room. Occasionally, changes to the original drawings may result in an adjustment to the order value. Any amendments will be communicated to you prior to your becoming responsible for them. PLEASE NOTE that any new drawings you sign will supersede any previously agreed upon drawings and become the drawing(s) to which we will deliver and fit.
  • You agree to allow our surveying department to verify the order’s viability. If our surveying department discovers that we cannot proceed with this contract, we will inform you in writing within 2 days of your signing and refund the value of any deposit you have paid; after that, neither of us will be liable to the other.

** Before signing, please carefully read these terms and those below/overleaf and contact our designer if you have any questions.


“Agreement” denotes this Terms and Conditions and the Privacy Policy and other documents provided to you by the website.

We,” “us,” and “our” are references to “Frantisek Sovary” and “WEBSITE”.

The Goods” means the items specified in your contract.

The Site” means the place where the goods are to be fitted (as specified above/overleaf);

The Fitter” means the person we contract to fit the goods.

User,” “You,” and “”your” denotes the person who is accessing the website for taking or availing of any service from us. User shall include the company, partnership, sole trader, person, body corporate, or association taking services of this website.

Website” shall mean and include fully-fitted.co.uk and any successor Website of the Company or any of its affiliates.

Parties: Collectively, the parties to this Agreement (We and You) will be referred to as Parties.




YOUR ACCESS TO AND USE OF THE SERVICES ARE CONDITIONED ON YOUR ACCEPTANCE OF AND COMPLIANCE WITH ALL APPLICABLE TERMS. If you do not agree to these Terms or our Privacy Policy, then please cease using the Services immediately. We reserve the right to change these Terms at any time (see “Changes to these Terms” below.) By accessing, browsing, and/or using the Services after updates to these Terms have been posted, you agree to be bound by the updated Terms. THESE TERMS AND OUR PRIVACY POLICY CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND FRANTISEK SOVARY.


We agree to supply and fit the goods at the site unless it is stated otherwise above/overleaf. If the supply or fitting of the goods is delayed by any circumstances beyond our reasonable control, we will let you know and arrange an alternative date with you.

We cannot be held liable for delay or failure to complete the works caused by events beyond our reasonable control; in those cases, we will complete the works as soon as reasonably possible.

  1. If we have agreed with you to arrange for the goods to be fitted, the following applies, you agree:
  • To ensure that the fitter has reasonable access to the site (between 8.30 a.m. and 6.30 p.m. on weekdays) or as otherwise agreed between you and us.
  • To ensure that any rerouting or installation of plumbing (including water, radiators, drainage, gas, sewage, and the like) or electrical work, as well as the removal of existing furniture and carpets, is completed to a workmanlike standard prior to the fitting date.
  • To ensure that the fitter has access to a free mains electricity supply via a standard 13a 240v socket and that the supply is installed in accordance with the applicable standards at the time.
  • That you will make no material changes to the rooms to be fitted, and in particular that you will not install, relocate, or remove any fixed items that you did not inform us about prior to the contract being signed.
  • That you have obtained permission to use any plans or drawings that you provide us with.
  • To allow reasonable access to the room to be fitted (ladder access is not acceptable), to clear the room sufficiently to allow the fitter adequate working space, and to cooperate in reducing health and safety risks to an acceptable level.
  • Remove all furniture, including the bed, from the area where the fitting will occur (or at least move the bed on its side).
  • You have to provide a parking permit for one vehicle or pay the parking fee. (where applicable)
  • All material must be placed in the area where the fitting will be installed.
  1. You confirm that you have informed us of any unique characteristics of the site or its construction that may make installation more difficult than we could reasonably anticipate. You specifically acknowledge that you have inspected the walls for structural integrity.
  2. It is recommended that you refrain from decorating rooms (except for the area where front frame furniture will be installed) prior to installation to avoid minor incidental damage during installation.
  3. We reserve the right to make changes to the specifications of the goods (or minor cosmetic changes) or their installation prior to completion.
  4. All our wood products are of satisfactory quality, though due to the nature of wood, grain and colour may vary.
  5. Since we use different boards for the facias and carcasses in our vinyl range, there may be a slight colour variation, which may become more visible depending on the type of lighting the customer has or the amount of natural light in the room.
  6. After the confirmation of the order, the customer has to pay a fully refundable 10% deposit (Terms and conditions apply).
  7. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
  8. You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire 14 days after the day on which you signed the contract with us.
  9. Give us at least 72 hours’ notice of any cancellation or change to the scheduled time; otherwise, we may retain or invoice you for up to 10% of the full price of the installation requested.
  10. Unless you expressly agree otherwise, we will reimburse you using the same method of payment as you used for the initial transaction; in any case, you will not incur any fees because of the reimbursement.
  11. Upon satisfactory completion of the project, customers sign off and make the final payment.
  12. Legal ownership of the goods will not pass to you until all money owed to us, whether under this agreement or otherwise, is paid in full. You are responsible for the goods once they have been delivered to the site, and we recommend that you check your household insurance policy to ensure you are covered.
  13. This contract will terminate if you become bankrupt or otherwise insolvent or enter into any arrangement with creditors, in which case we will complete only the work we have begun and been paid for.
  14. The discount and cash reward applies to the value of the installation due to be completed, upon project completion and sign off.


Accuracy Of Information

Occasionally there may be information on the website that contains typographical errors, inaccuracies, or omissions that may relate to user descriptions, pricing, availability, promotions, and offers. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and conditions at any time and for any reason. We undertake no obligation to update, amend or clarify information on the website. No specified update or refresh date applied on the website should be taken to indicate that all information on the Website or Services has been modified or updated. Please ensure that you check the applicable Terms every time you use our site so that you understand which Terms apply. You will be subject to and will be deemed to have been made aware of and to have accepted the changes in any revised Terms and conditions by your continued use of the site after the date such revised Terms and conditions are posted.


Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Acceptable Use

You agree not to use the Website or Services for any unlawful purpose, or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services, or general business of fully-fitted.co.uk.

  • You further agree not to use the Website or Services:
  • To harass, abuse, or threaten others or otherwise violate any person’s legal rights.
  • To violate any of our intellectual property rights or any third party.
  • To upload or otherwise disseminate any computer viruses or other software that may damage the property of another.
  • To perpetrate any fraud.
  • To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme.
  • To publish or distribute any obscene or defamatory material.
  • To publish or distribute any material that incites violence, hate, or discrimination towards any group.
  • To unlawfully gather information about others.

Intellectual Property

You agree that the Website and all Services provided by us are the property of Frantisek Sovary, including all copyrights, trademarks, trade secrets, patents, and other intellectual property (“Our IP”). You agree that we own all rights, title, and interest in and to Our IP and that you will not use Our IP for any unlawful or infringing purpose. You agree not to reproduce or distribute Our IP in any way, including electronically or via registration of any new trademarks, trade names, service marks, or Uniform Resource Locators (URLs), without express written permission from us.


To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless Frantisek Sovary and its affiliates and/or related entities, whether direct or indirect, current, former or future, and its and their respective current, former, or future officers, directors, employees, agents, successors and assigns and related third parties (each an “Indemnified Party”), for any claims, causes of action, debts, damages, losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any third-party claim that (a) your use of or inability to use the Services, (b) any user postings made by you, (c) your violation of any terms of this agreement or your violation of any rights of a third-party, or (d) your violation of any applicable laws, rules or regulations, except to the extent caused by any unlawful or negligent act or omission by Frantisek Sovary. Frantisek Sovary reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Frantisek Sovary in asserting any available defenses. An Indemnified Party may participate in the defense by counsel of its own choosing, at its own cost and expense. You shall not settle any claim that adversely affects an Indemnified Party or imposes any obligation or liability on an Indemnified Party without the Indemnified Party’s prior written consent.

Exclusion Of Liability

You understand and agree that we (A) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties, and (B) shall not be responsible for any materials posted by us or any third party. You shall use your judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.

Further, we shall not be liable for direct, indirect consequential, or any other form of loss or damage that may be suffered by a user using the fully-fitted.co.uk Website, including loss of data or information or any kind of financial or physical loss or damage.

In no event shall Frantisek Sovary, nor its Owner, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, eventful, or exemplary costs, including without limitation, loss of proceeds, figures, usage, goodwill, or other intangible losses, consequential from (i) your use or access of or failure to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content attained from the service; and (iv) unlawful access, use or alteration of your transmissions or content, whether or not based on guarantee, agreement, domestic wrong (including carelessness) or any other lawful concept, whether or not we’ve been aware of the possibility of such damage, and even if a cure set forth herein is originated to have futile of its important purpose.

Modification & Variation

We may, from time to time and at any time without notice to you, modify this agreement. You agree that we have the right to modify this agreement or revise anything contained herein. You further agree that all modifications to this agreement are in full force and effect immediately upon posting on the website and that modifications or variations will replace any prior version of this agreement unless prior versions are specifically referred to or incorporated into the latest modification or variation of this agreement.

Limitation On Liability

We are not liable for any damages that may occur to you because of your use of the Website or Services to the fullest extent permitted by law. This section applies to any claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.

Governing Law And Jurisdiction

This website originates from the United Kingdom. The laws of the United Kingdom. Without regard to its conflict of law, principles will govern these terms to the contrary. You hereby agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the United Kingdom. By using this website, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of these terms. You hereby waive any right to trial by jury arising out of these terms.


If any provision of these Terms and conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

Contacting Us

If you would like to contact us to understand more about terms or wish to contact us concerning any matter, you may do so via the contact us or email us at hello@fully-fitted.co.uk

This document was last updated on April 22, 2022

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